To dispute a transaction or obtain a refund for a parking session you must submit a request through the app or call 311 for further information.
Articles in this section
- How much does it cost to use ParkNYC?
- The App isn't working or crashing? What should I do?
- What is the ParkNYC Wallet?
- Am I charged for text messages that I receive from ParkNYC?
- Are there additional charges beside the parking rate?
- Can I use different phones for the same vehicle?
- Can I use the system if I have a temporary or dealer tag?
- Do I have to sign up for text messages or notification to park?
- How can I access my parking history? How do I get receipts?
- How do I get a refund?