To dispute a transaction or request a refund for a parking session you must submit your request here in the Help Center. Please included any necessary details and your account information. Note that refund requests will be reviewed and only granted in cases of confirmed technical issues.
Articles in this section
- How much does it cost to use ParkNYC?
- The App isn't working or crashing? What should I do?
- What is the ParkNYC Wallet?
- Am I charged for text messages that I receive from ParkNYC?
- Are there additional charges beside the parking rate?
- Can I use different phones for the same vehicle?
- Can I use the system if I have a temporary or dealer tag?
- Do I have to sign up for text messages or notification to park?
- How can I access my parking history? How do I get receipts?
- How do I get a refund?
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